Business Assistant / Operations Coordinator (Remote) MotherRetreat is a premium doula agency serving families across South Florida during pregnancy, birth, and the postpartum period. We are looking for a highly organized, detail-oriented, and proactive Business Assistant who can manage multiple priorities, maintain operational accuracy, and help keep a fast-growing company running smoothly. This is not a passive administrative role. We are looking for someone who takes ownership, follows through, and can manage multiple moving parts without constant supervision. Responsibilities: • Client communication and follow-up • Sending contracts and invoices • Tracking payments and client documentation • CRM management and task tracking • Scheduling and coordinating doulas • Managing operational deadlines and priorities • Supporting day-to-day business operations • Escalating urgent situations when necessary • Maintaining accurate records and updates across systems and more What We Are Looking For: • Exceptional organization and attention to detail • Independent learning and work according to protocols • Strong follow-through and accountability • Ability to manage multiple tasks simultaneously without losing accuracy • Professional written communication skills • Ability to prioritize effectively and work independently • Critical thinking and problem-solving skills • Proficiency with Google Workspace, Microsoft Office, different AI, and online platforms • fluent english • bank account…